Our standard turn-around time is 10 business days, and typically a few days quicker – this countdown starts from the day we have your quote fully approved and your deposit processed. The term “standard turnaround” refers to orders which don’t include additional services on the order. Some of our services and printing methods (like custom care labels) will add to the standard turnaround time.
If you have a deadline, please notify us when placing your order. Rush Fees may apply to orders needing a quicker turnaround time than what our standard turnaround time offers.
We typically limit garment choices to one style/colour per 25 pieces. Additional styles can be added to a print run for a flat-rate fee of $10 per style. Changes to the Ink Colour are priced separately.
No! We pride ourselves on transparent pricing – what you see on our website is what you get.
We don’t charge extra shipping for certain brands or garment colours. We don’t charge set-up fees on orders of 25+ pieces, either!
Yep! We have discounted pricing for orders placed within thirty (30) days from the day your order is ready for pick-up.
To be considered a ‘re-order’ your design spec and placements must be the same.
If your re-order quantity is in the same range or larger, we will apply a blanket discount of 10% to your invoice.
If your re-order quantity is smaller, we will apply the same quantity discount as your largest invoice. Re-orders of less than 25 pieces are subject to set-up fees.
Example A – David orders 50 hoodies and they sold out! He only needs 12 more.
The 12 additional hoodies would carry applicable set-up fees due to the low quantity – but each hoodie would qualify for the same 50 piece pricing.
Example B – David orders 50 hoodies and they sold out! Now he needs 100 more.
The 100 additional hoodies would qualify for the higher 100-piece price break, plus be discounted 10%.
Yep! All sample orders are priced the same as a normal order.
The set-up fees from your sample can be credited towards an order of the same design and print spec if it is made within 30 days of your sample order.
We offer 10% off orders for events and non-profits in exchange for a logo placement on the tee, and a shoutout on social media.
Our $25 Set-Up Fee covers the cost of preparing your design, creating the screen and setting up the press for your print. This fee is only charged once per design, per colour/screen, per order.
Remember, orders of more than 25 pieces per design are exempt from all Set Up Fees!
Need a little help getting your idea onto a t-shirt? All orders include a free 30 minutes of time in our Art Department for custom design, or simply to prepare your existing designs for the best possible print.
We can also connect you with established local designers to bring your concepts to life.
Visit our Custom Graphic Design page for more details.
Our selection of stock ink colours can be seen in our ‘Products and Pricing‘ section and are available for your design at no extra charge. We also offer custom mixes and additional speciality ink options upon inquiry.
Our shop hours vary with our workload, so our studio is open by appointment only. Shoot us an email and we’ll set up a meeting!
We don’t recommend it. We do our very best to produce the best looking prints anytime we pull a squeegee. However, printing on or over any seams, collars, pockets, zippers or otherwise is subject to distortion, print imperfections, and/or other small inconsistencies.