Frequently Asked Questions

At Floodway, we’ve made Customer Service and Print Quality our top priority. Check out some Google Reviews to see what our awesome customers have to say.

Every order is important to us, down to each single print. Our goal is to provide a top quality product at an affordable price, with attentive personalized service each step of the way.

Our minimum quantity is x25 pieces, per print. This includes a mix of sizes – but the print colour, specs, and garment colour must be the same.

Custom Screenprinting Pricing is based on the total number of colours in your design, the total quantity per design to be printed, plus the garment to be printed on.

Each print location is priced individually. Our first price break is at 25+ pieces, and no set-up charges.

The minimum for each additional print location is x25 pieces:

• 1 Print Location: Minimum x25 Pieces
• 2 Print Locations: Minimum x50 Pieces
• 3 Print Locations: Minimum x75 Pieces
• 4 Print Locations: Minimum x100 Pieces

Custom Screenprinting may not be the most economical choice for some smaller projects, compared to other available processes.

Get in touch and a member of our Team can help weigh the decision, and even point you in the right direction if we can recommend a more effective solution. If we’re not the right shop, we can help find who is!

Your total price per piece is based on the print cost, plus the Base Price of the garment. No setup charges, ever.

Our pricing is totally transparent – no need to wait for a quote!

You can easily check or compare prices before starting your Order. Our website shows all print costs and a wide variety of blank garment options with their Base Price.

Custom Screenprinting Pricing based on the total number of colours in your design, and the total quantity per design to be printed. Each print location is priced individually.

The minimum is 25+ pieces per design and the first price break is at 50+ pieces.

Base Prices for popular garments can be found in the Products and Pricing section of our website. Each product page has a handy chart of Print Costs for various quantities to help determine your final price per piece.

Need help figuring out your pricing before getting an Order started? Connect with our team and we can help break down the details!

For most orders with no add-on services, the standard turnaround time is typically quicker than 10 business days.

This countdown starts only when your order is fully approved and deposit processed, so remember to budget time to bring your details together. As a small business we must prioritize submissions that include their design files, garment choices, and quantities over orders that do not include the necessary details to get started.

– Standard Turnaround Time:

5-10 Business Days.

No additional charge.

– Rush Services:

3 -4 Business Days, when available.

+$85 flat rate. On ‘Rush Ready‘ garments only.

– Hot Rush:

Next Day, when available.

+$195 flat rate. On ‘Rush Ready‘ garments only.

A ‘business day’ is considered every working day of the week, and does not include weekends or Civic/Stat Holidays. The cutoff time for a business day is 3PM Central. Please remember that we answer all messages in queue, so details arriving too close to cutoff may not get reached by the cutoff time.

Some services and printing methods (like custom care labels, woven label sewing, specialty inks, special print locations, etc.) add to the standard turnaround time and may not be available for Rush Services.

Turnaround time does not include the pickup date or shipping time. For example, if you need to pick up (or have your order shipped) on a Friday, your deadline should be set to Thursday.

We aim to provide a quick and easy Order Process, every step of the way. Here is a quick rundown of how a typical order moves through our studio.

1. Connect – We specialize in bringing the details together and helping you through the process. Get in touch by submitting this quick form.
2. Confirm Your Details – Your design, your garment choice, and your total quantity of pieces for the order are the most important aspects to confirm.
3. Approve Your Order – Don’t pay a cent until your Order and design mockups are approved!
4. Payment & Production – After approval and payment we’re all set. Your garments are sent to our studio, and we prepare the presses to print your design.
5. Ready for Pickup – Your order has made its way through the studio and is ready for pickup, or shipping. To the masses!

If you have a strict deadline, please notify your Account Executive as early as possible during the order process.

Rush Orders are subject to availability. Availability of Rush Services are on a first come, first serve basis and availability can not be guaranteed.

Orders needing a quicker turnaround time than what our standard turnaround offers can take advantage of Rush Services. This service schedules your order ahead of booked orders and guarantees the date, so it is only fair that a fee applies for this priority.

Rush Service charges cover expedited processing, extra production & booking logistics, express shipping, and adjustments to our print schedule to accommodate the deadline.

– Standard Turnaround Time:

10-12 Business Days.

No additional charge.

– Rush Services:

5 – 10 Business Days, when available.

+$50 flat rate. On ‘Rush Ready‘ garments only.

3 -4 Business Days, when available.

+$85 flat rate. On ‘Rush Ready‘ garments only.

– Hot Rush:

Next Day, when available.

+$195 flat rate. On ‘Rush Ready‘ garments only.

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The availability of your Blank Garment is one of the biggest hurdles of a Rush Order. We’ve prepared a selection of Rush Ready Garments to help narrow down your search for quality items that are readily available for Rush Services.

Note: Rush Orders do not have guaranteed quantities! The tight deadline does not allow for additional pieces to be ordered and printed in case of print or garment defects. We highly recommend ordering extras of each size to avoid the possibility of the aforementioned issues on your Rush Order if a specific quantity is required.

We’re still a small team, so to serve as many customers as thoroughly as possible, we don’t take phone calls. The best way to reach us is by email. If you don’t have a thread started already, please fill out our our contact form to get started. We ask that you refrain from sending multiple emails, as it will not result in faster service and will place your email at the bottom of the queue. Be sure to follow us on Instagram as well, where our Stories are regularly updated with answers to popular questions.

We take email communication seriously! There are two main reasons we process all orders by email instead of by phone:

– Phone calls demand immediate responses, which aren’t always the best responses. Email lets our team take a moment to gather the necessary information and consider all of your detail before drafting a response. We’re a small team too, so it can often be tough to get on the phone when the press is spinnin’.

– You can’t go back and review a phone call. Each order has its own unique set of variables between the garment, sizes, colours, designs, and print process. It saves a ton of time (and potential headaches!) to have a written reference.

Email threads are best for exchanging detailed information so that we can nail the expectations for your order.

Unfortunately we cannot book any orders by phone at this time. Please contact us by email.

A sharp, crisp print depends on your design file. A good file is the start to a great print, and your design files must be received before we can start the order process.

• An unflattened vector version of your logo or design (.ai / .eps / .pdf) is ideal. 
• Raster files (.psd, .tif, .jpg) should be scaled to the size of your print, with a resolution of at least 300dpi for best results.
• Every system renders fonts differently, so please remember to outline your fonts! We have a quick guide on how to outline your fonts in Adobe Illustrator or Photoshop right here.

Need a hand? Every order includes a bit of time to help bring your files up to scratch, just ask your Account Executive. We’re happy to connect with your designer to get the right files directly, as well.

After you have approved your Order, we require payment in full to start work. The turnaround time for your Order begins once your approval and payment are processed.

• Our preferred method of payment is an Interac e-Transfer. Please include your invoice number on the transfer to expedite processing and remember to let your Account Executive know the password.
• We can also accept a direct bank transfer. Ask your Account Executive for our deposit information.
• We also accept exact cash or cheque in our studio, by appointment.
• Unfortunately we can no longer accept credit card payments towards larger ($4000+) invoices.
• For credit card payments, in an effort to provide transparent pricing we do not build the processing charges into prices by default. On larger quantities, we prefer to let each client decide if the convenience is worth the additional cost. We can add a 3% charge to your order to cover the processing fees if credit card is your preferred method of payment.

We used to offer embroidery services by outsourcing to a local supplier. After some success we ultimately found it was a distraction from screen printing, and we have stopped offering embroidery outsourcing services.

Floodway was founded after frustrations as customers in regards to both quality, and customer service. Both screen printing and automated sewing are individual crafts and our industry has a tendency to split its focus between both print and embroidery.

With screen printing, we’ve known since day one that understanding the relationship between design, garment, and print process are key to a great final product. In turn, we’ve always dedicated our extra time and resources to improving the print process, testing new inks or garments, and mastering techniques.

Specializing in screen printing in-house lends itself to a higher level of accountability, reliability, and efficiency. This allows us to offer screen printing confidently, to truly understand costs, and to package it into a trusted service for a wide range of clients.

In our opinion, many compromises must be made when part of the process is being outsourced, or when a team’s focus is split between two distinct production lines.

Passion in the process puts perfection in the work, so we’ve strengthened our commitment to screen printing by dropping embroidery outsourcing services. Every person on our team is focussed on understanding and improving the screen print process.

Hiring a local artist or design agency to help with your merchandise is a great idea – but any order can go smoother when the right people are making the right decisions. Confirming some parts of the order before the designs are finalized can help save significant time, communication, and budget.

The question: “Who Is Paying?”

The garment and total quantity have a lot of impact on the final price. So it is best to settle those details first. This allows your designer to submit the files once, instead of needing to revise if the print specs change due to budget further down the line. It’s easier for the designs to adapt to the budget, than for the entire project to adapt to the designs.

The important part of this question is about who is making that final decision, not about how big the budget is. Who knows the numbers enough to make a final approval on the order?

This will save your designer (and billable hours) from having to re-create the design to fit a larger or smaller budget.

For a deeper explanation, please visit our Tips for Working with a Designer blog post.

Screen Printing is our specialty, but it is one of many options available. Each method has its own advantages, with Screen Printing being the most versatile.

– Screen Printing is the process of passing ink through a mesh stencil onto t-shirts, other garments, and consumer goods like circuit boards, ceramics, and tons more

– Direct-to-Garment is a digital printer, that prints directly onto the fabric. Also known as ‘DTG’. Since it’s like a typical home printer, it can output multiple colours and photographs right onto a t-shirt.

– Dye-Sublimation Printing is the process of printing onto a special heat-transfer paper, and transferring it onto the fabric with heat and pressure.

Screen Printing is a versatile process and automatic presses are capable of producing hundreds of prints per hour. When you think you’ll need 12+ of the same design, then Screen Printing will be your best bet for quality, versatile garment choices, and economical pricing.

Check out our blog post for a full rundown: Screen Printing vs. Direct-to-Garment and Dye Sublimation: What are the Pros & Cons?

Still having trouble deciding? When our Screen Printing Services aren’t the best solution for your project we will always be happy to recommend a local shop that can meet your needs, when available. Get in touch today!

Your total price per piece is based on the print cost, plus the Base Price of the garment. No setup charges, ever.

Our pricing is totally transparent – no need to wait for a quote!

You can easily check or compare prices before starting your Order. Our website shows all print costs and a wide variety of blank garment options with their Base Price.

Custom Screenprinting Pricing based on the total number of colours in your design, and the total quantity per design to be printed. Each print location is priced individually.

The minimum is 25+ pieces per design and the first price break is at 50+ pieces.

Base Prices for popular garments can be found in the Products and Pricing section of our website. Each product page has a handy chart of Print Costs for various quantities to help determine your final price per piece.

Need help figuring out your pricing before getting an Order started? Connect with our team and we can help break down the details!

No setup charges means pricing is simpler, so it’s easier to plan your project.

Setup charges can really add up, because they are usually based on the total number of colours in your print, and the total amount of print locations.

The ‘Setup Charge’ usually covers the costs of preparing your design for print, creating the screen for production, ordering the garments, and setting up the press for your print.

We offer 40+ Stock Ink Colours for your project.

We can also mix a custom colour using the Pantone system. Custom colours are $35 per custom colour, per order.

We don’t recommend printing over seams, or zippers.

We do our very best to produce the best looking prints anytime we pull a squeegee. However, printing on or over any seams, collars, pockets, zippers or otherwise is subject to distortion, print imperfections, and/or other small inconsistencies.

The closer a print is to a seam or zipper, the more prone to inconsistencies it will be. We typically recommend prints are placed no closer than 1cm to a seam for best results.

We specialize in screenprinting plastisol inks only. We do not offer water-based or dye-discharge inks at this time. Each ink type has its unique benefits and limitations.

Plastisol ink is easier for our small operation to work with, and yields bright and opaque prints. Waterbased and dye-discharge inks can achieve super soft prints, but typically not as bright or easier to work with for smaller runs.

While plastisol inks cannot achieve as soft of a print, we specialize in striking a balance between a bright detailed print, and a soft comfortable-to-wear print.

We are aiming to expand into a wider variety of ink types in 2018 as we move into our new studio, but these processes are typically held to a higher minimum than plastisol ink prints, making them less economical for smaller runs than plastisol inks.

We only offer options that we can stand behind 100%.

Some retail environments are strict about labelling requirements.

While we do offer templates, we can’t guarantee that a Custom Care Label will meet any specific label requirements. We always advise to include at least the garment material and the country of origin.

A comprehensive Guide to the Textile Labelling and Advertising Regulations is available for reference.

Flocking is a process where an adhesive is printed onto the garment, and a fuzzy flock powder is applied to the print, leaving a textured satin-y feel.

We do not offer this process at this time. At this time, flocking is suitable only for large quantities.

In lower quantities we recommend a heat-transfer product, like Siser StripFlock.

http://www.siserna.com/heat-transfer-vinyl/stripflock/

This has the same limitations on designs as regular vinyl. Smaller details can be touch to achieve, and designs are limited to a single colour.

Ask your Account Executive for more details.

What is a halftone? Screen printing is a ‘spot colour’ process – this means that each colour is printed using a mixed ink, and each colour has its own screen to transfer the image onto the garment. Halftones are tiny dots used to recreate shades of an ink colour on press.

This is where the halftone comes in. A halftone is an array of different size dots which allows screen printers to simulate tonal variation when printing with a single ink on press. What’s the benefit? A halftone allows to use one ink colour in one screen, and approximate various shades of that ink colour. The eye blends these tiny dots into smooth tones.

For more information, please review our blog post – What is a Halftone in Screen Printing?

Inks can be mixed to closely simulate swatches from the Pantone Matching System. We keep a copy of both the Solid Coated and Solid Uncoated guides in our studio.

Once printed, the main type of inks we use are similar swatches from the Solid Coated book. The inks are slightly glossy and reflect a bit of light, so it’s not possible to simulate Solid Uncoated swatches with our current ink process.

Both the Solid Coated and Solid Uncoated books contain inks printed onto paper. Screen printed inks applied to textiles behave a little bit differently due to difference in the ink and the texture of the garment, so it’s important to note that it’s not possible to perfectly match a Pantone Swatch, only to closely simulate it with the different ink type. There are optical differences due to the variables between ink and garment.

Ask your Account Executive for more details when exact colour accuracy is a concern!

We sure do! Check out our Pantone Matching, Stock Ink, and Special Effects page and ask your Account Executive for more details.

A sharp, crisp print depends on your design file. A good file is the start to a great print, and your design files must be received before we can start the order process.

• An unflattened vector version of your logo or design (.ai / .eps / .pdf) is ideal. 
• Raster files (.psd, .tif, .jpg) should be scaled to the size of your print, with a resolution of at least 300dpi for best results.
• Every system renders fonts differently, so please remember to outline your fonts! We have a quick guide on how to outline your fonts in Adobe Illustrator or Photoshop right here.

Need a hand? Every order includes a bit of time to help bring your files up to scratch, just ask your Account Executive. We’re happy to connect with your designer to get the right files directly, as well.

If you need an original design created from scratch, our in-house design team can help bring your vision to life, as well. Our in-house services start at $50/hr and you can view more of our design work right here.

We can also connect you with established local designers if your concept falls outside of our in-house design specialities.

Visit our Custom Graphic Design page or ask your Account Executive for more details.

Copyright Notes:

All original designs created by Floodway Print Company are the sole property of Floodway Print Company. If you hire us to create a design for you, you are strictly paying for the labour and thought process to produce the design. You are not paying for the ownership and rights of the design. Rights to the design can be purchased in addition to the creation fees.

Any design you submit to us for printing, that is not being created by Floodway Print Company, is owned by you or its rightful owner, not Floodway Print Company. We will not reproduce your design, trademarked or not, without you or the rightful owner’s consent.

Need a little help getting your idea onto a t-shirt? Our highest priority is doing justice to your design or logo and make sure it looks the way you want once it’s printed. Every order includes some time to help get your files ready for print.

As a free service, our team does its very best to fix pixelated artwork, to adjust and make suggestions for placements and centering, and to spot any opportunities to help optimize your design to the garment and print process. We want every print to looks the best, but adjustments exceeding 30 minutes are billed at our in-house design rate. We will always give you an estimate before doing this work, if it’s required.

Copyright Notes:

Any design preparation done is the property of Floodway Print Company. For example, if you supply a design for your order which is not ready for print, you do not own the print-ready design file. That colour-separated file is the property of Floodway Print Company, although the design itself, is still your property. These files can be purchased 

Absolutely! Creating mockups is part of the ordering process for every order. The mockup gives a visual idea of the size and placement of your design.

Please note the digital mockup is created on a generic garment template. When printed, the design will appear larger/smaller on some shirts depending on the size of the garment being printed (example: Small vs. XL tees). Mockups are generally based on a garment in size Large.

Due to variances in monitor calibration, colours on the mockups may appear different on your screen.

Changes to the order after approving the mockup could increase turnaround times for your orders. We will not be responsible for errors, misspelling, or otherwise in approved designs and/or mockups.

Due to the massive variance between brands, sizes, styles and other factors there is always a variance in the size of a design on a mockup in relation to the garment. Designs will always be printed to the size spec on the Order. If no custom size specifications are provided the design will be printed to our in-house standard specs for the placement.

Distribution of mockups should credit Floodway Print Company.

Hiring a local artist or design agency to help with your merchandise is a great idea – but any order can go smoother when the right people are making the right decisions. Confirming some parts of the order before the designs are finalized can help save significant time, communication, and budget.

The question: “Who Is Paying?”

The garment and total quantity have a lot of impact on the final price. So it is best to settle those details first. This allows your designer to submit the files once, instead of needing to revise if the print specs change due to budget further down the line. It’s easier for the designs to adapt to the budget, than for the entire project to adapt to the designs.

The important part of this question is about who is making that final decision, not about how big the budget is. Who knows the numbers enough to make a final approval on the order?

This will save your designer (and billable hours) from having to re-create the design to fit a larger or smaller budget.

For a deeper explanation, please visit our Tips for Working with a Designer blog post.

Sure! There are a ton on Dafont.com and we’ve prepared a list of our favourites.

The minimum quantity per garment style is x25 pieces and there is a $15 flat-rate charge per additional style to mix in different garment types or colours while still combining the quantities for a larger price break.

We’re pretty loose about charging the fee though; mostly only when the mix demands extra logistics on our end like if the garments are coming from two different suppliers.

The charge is always applied if we require stopping on press to adjust between styles.

Some styles cannot be combined. Like t-shirts and hoodies, apparel and tote bags, shirts and pants, etc.

Handling supplied blanks introduces many challenges. It’s typically the same cost when we source the garments, but the logistics of the order are way more streamlined when the garment sourcing and screen printing are done together. This type of order process is best suited to clients with prior experience ordering screen print services. We accept new clients for this service on a case-by-case basis.

We can’t source everything, so we recognize that some situations require supplied garments. These guidelines will help the order process roll smoothly when supplying garments for printing.

The four biggest requirements for supplying garments are these:

• Garment quantities and descriptions must be accurate and confirmed before they are sent to Floodway. Changes to orders before approval are subject to additional charges.
• Design must be in vector format, ready to print. Raster designs must be 300dpi and to size.
• Garments must be sorted by design before arriving.
• Orders must meet minimum order quantities for all services.

We cannot take on these orders if we have to sort garments, or prepare designs. It’s critical that designs and details are ready to go.

Spoilage & Under Run Allowance

Custom printing is an art form, We are experts at our craft and we do our very best to deliver, at minimum, the ordered quantity for each and every size on your order. Our overall spoilage rate is less than 1%. However, printing mistakes can and do happen.

If a specific quantity is required, we advise clients to supply +3% of the total amount of garments as a spoilage buffer. For example, if exactly 100 pieces are required we recommend supplying at least 103 pieces.

All of the garments we carry and supply are tested in-house to work with our processes. We cannot make this same guarantee with garments that we do not source ourselves. For these reasons, Supplied Garments carry no guarantee on print, or garment.

Supplied garments do not qualify for any refunds, replacements, or credits.

Supplying the Garments

A huge amount of garments flow in and out of our studio daily. These guidelines will help ensure your garments are received and processed quickly and accurately. It is crucial that your Order arrives separated by design, and split by size.

• Your print specs must be decided and approved before we receive any garments. We require your Order to be fully Approved before receiving any items. All designs, quantities, and colour combos must be approved on your Order before receiving any items. Not providing a summary is subject to an automatic minimum sorting charge.
• Orders shipped unsorted or mixed up are subject to sorting fees of $75 per hour, $50 minimum per order.
• There is a $0.20ea charge for garments needing to be individually unwrapped.

Print Pricing and Minimums

Contract Orders do not qualify for waived set-up fees at any quantity and are subject to a minimum order quantity. Contract Order quantities are based on one style garment in any variation of sizes per order. Please consult your Account Executive for custom pricing details when planning to get the same print across several different garment styles. Some garment mixes require extra considerations on press which may carry extra costs, or minimums.

• Orders with a single-colour print in a single location are held to a minimum of 50 pieces.
• Orders with multiple print colours, or multiple print locations, or both, are held to a minimum of 100 pieces.
• Orders with 4+ colour prints, or CMYK Process prints are held to a minimum of 150 pieces.
• Orders with Custom Care Labels are held to a minimum of 100 pieces per setup on press.
  Tip: Use one of our Label Templates for a single label setup with multiple size indicators.

Extra Charges

Some garments and print locations are tougher and slower to produce. These charges are typically built into our markup on the individual garments.

For supplied garments add +$1 per piece, per print, for the following:

• Prints on fleece.
• Prints on longsleeves or pant legs.
• Prints on 100% polyester.
• Custom / tricky print placements.

Definitely!

The absolute best way to try a garment is to purchase a blank sample. A blank sample lets you wash, wear, and truly test the garment. We don’t have any blank samples to borrow from our studio.

Let your Account Executive know what you’re looking for and we can get Blank Order started for you.

If a blank sample isn’t in the budget (or timeline!), your Account Executive can help recommend the perfect garment for your needs.

*Some brands are not available for blank purchase.

Every garment has a Base Price. The prints vary for each project, so our Print Costs are separate from the Base Price.

The Base Price covers much more than the blank cost of the garment. Base Price covers everything from your first email, to the first print on press:

• Simple pricing:
  • No extra garment charges for Extended Sizes (2XL+).
  • No extra print charges for special materials like fleece, polyester, longsleeves, etc.
  • No setup charges on 25+ pieces.
  • Digital mockups for every print location.

• Sourcing comfy garments that print well, from the best brands.

• Personalized recommendations, plus blank samples available for purchase.

• Verifying inventory and colour availability.

• Purchasing the blank goods and managing any backorders.

• Any applicable shipping costs from manufacturers and distributors.

• Receiving the shipments, sorting and splitting garments up by design, and size.

• Inspection and quality control, both before and on press.

• Handling any issues with warehouses or manufacturers.

All orders are packed neatly by size, style, and design. Larger quantities are typically split into dozens. We also offer Specialty Finishing Services like folding and bagging.

Sure do! We have a couple quick pre-made templates for custom care labels available free of charge!

A .pdf of the templates can be viewed right here.

Ask your Account Executive about placing your logo into one of the templates!

Our Supply Division works closely with top manufacturers to connect our clients with production services to pair with our in-house specialities.

We’re not your average ‘promo’ company. Our in-house production experience and wholesale relationships ensure easy communication, top quality, and the best pricing. All backed by the same quality standards as our in-house specialties.

We are tucked into Winnipeg’s historical Exchange District. Use the map and info below to find our shop, score free parking in a Loading Zone, and get assistance loading your Order.

Floodway Print Company

290 McDermot Avenue, 4th Floor

Unit #401 

Winnipeg, MB.

R3B 0T3

Free short-term Loading Zones for pickups are marked on the map below. The best loading zone is directly out front of 290 McDermot Avenue. There are additional Free Loading Zones on the east and west side of the block. Paid Parking is marked in red.

Our team is ready and available to help bring Orders to your vehicle. Please come inside to request this assistance.

Unfortunately our studio is not wheelchair accessible. The lobby has ~6 stairs leading to the elevator. We are happy to assist in any way possible.

We are committed to complying with the Accessibility Standard for Customer Service under The Accessibility for Manitobans Act. Our policies, practices and measures reflect the principles of dignity, independence, integration and equal opportunity for people with disabilities.

If a barrier to accessing our goods or services cannot be removed, we seek to provide alternate ways to access the goods or services. For our full Accessibility Standards, click here.

Please let us know if we can help.

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Please note, we are typically unable to accommodate walk-in visitors. 

A couple details are required before any in-person consultation. The absolute best and fastest way to get your order started is to contact us by email.

Our shop hours vary with our workload, so our studio is open by appointment only. Shoot us an email and we’ll set up a meeting!

Chances are that we already do!

We have no hidden fees and no set-up charges on orders of 25+. We work closely with many brands and suppliers to streamline the sourcing process and negotiate some of the lowest wholesale prices available on garments. We employ many big-production policies and systems in order to increase efficiency, reduce waste, improve the order process, and produce better prints.

In turn, this allows us to pass the savings and increased quality onto our customers with competitive pricing.

We’re happy to take a look at any competing quotes. We can help ensure that the same garments and print specs are being compared when pricing is a confirmed.

We do offer special discounts and promotions, as well. Keep an eye on our Instagram and let us know if you’re representing a local non-profit, or charity.

We offer discounts to select projects in exchange for a logo placement on the tee, and a shoutout on social media.

As a small company we don’t have a budget for advertising, so this discount is typically reserved for non-profit organizations, charities, or community involvement in our area.

Ask your Account Executive if your order qualifies.

Sure can! We offer ‘Take Home Screens’ and we’re always down to help other screen printers. We started in a basement ourselves!

• We supply new aluminum screen frames with high quality mesh for $45+tax.

• We can coat the screen with emulsion and expose with your design for +$20. This includes the transparent film positive of your design.

• The dimensions of the design, and the orientation / placement of the design on the screen is confirmed during the order process.

• Multiple designs can be exposed on the same screen, space permitting.

Ask your Account Executive for more details!

We do not offer screen cleaning services for used screens at this time.

Yikes! If your plans change, let your Account Executive know as soon as possible.

Cancellations will not be accepted once your order has been printed. Rush Orders are not eligible for any cancellations.

Any work completed on your order or associated costs at the time of cancellation cannot be refunded.

If your order doesn’t match the digital mockup and specifications you approved, you can definitely return the shirts for a reprint. Obviously, that’s not something either of us want and we work hard to ensure your Order meets your expectations.

Orders must be inspected within a reasonable amount of time, we cannot accept claims for defects after 3 days of possession.

Sure can! The PST / RST can be waived on orders that are for resale, or for items that are being shipped outside of Manitoba.

We require a scan of your PST / RST Registration Certificate to waive the PST / RST on your order.

‘Floodway’ was a name that stood out immediately amongst the dozens of potential options. It seemed as if every name that represented speed, or smooth production was taken – Quality Print Works, Speedy Press, etc. We wanted something that screamed ‘Winnipeg!’ without narrowing down our potential customers, and something that was a nod towards our passion and focus on printmaking. That was a tall order for a word, and there weren’t many adjectives that fit the bill.

Floodway – huge amounts of water flowing quickly. The path the water takes when the usual route is lacking. A landmark in our city; a simple solution and an outstanding engineering achievement.

Flood – the stroke a screen printer makes with a squeegee to spread ink across the screen. A variable in the print process that is rarely considered. Underestimated in its power to affect the print.

Floodway Print Company – the best source for quality-focussed apparel screenprinting, right in the heart of Canada.

We used to offer embroidery services by outsourcing to a local supplier. After some success we ultimately found it was a distraction from screen printing, and we have stopped offering embroidery outsourcing services.

Floodway was founded after frustrations as customers in regards to both quality, and customer service. Both screen printing and automated sewing are individual crafts and our industry has a tendency to split its focus between both print and embroidery.

With screen printing, we’ve known since day one that understanding the relationship between design, garment, and print process are key to a great final product. In turn, we’ve always dedicated our extra time and resources to improving the print process, testing new inks or garments, and mastering techniques.

Specializing in screen printing in-house lends itself to a higher level of accountability, reliability, and efficiency. This allows us to offer screen printing confidently, to truly understand costs, and to package it into a trusted service for a wide range of clients.

In our opinion, many compromises must be made when part of the process is being outsourced, or when a team’s focus is split between two distinct production lines.

Passion in the process puts perfection in the work, so we’ve strengthened our commitment to screen printing by dropping embroidery outsourcing services. Every person on our team is focussed on understanding and improving the screen print process.

Our eyes can see a wide variety of colours, but not all of those colours can be printed. There are many compromises happening with colour when our eyes are viewing colours represented on an RGB display like our phones, or a CMYK printout on a billboard, or a swatch in a Pantone Colour Guide, or a spot-colour Screen Printed on a t-shirt.

Use our Colour Gamut Comparison to get an idea of the range of colours that can be seen by our eyes, versus displayed on a screen, mixed with the Pantone System, or with CMYK inks.

When a colour is critical, the best way to communicate it is with the Pantone Colour Books. The books allow you to be confident that the swatch you’re looking at in your book is the same as the swatch in your printers’ book.

Pantone colours can be simulated on a computer or mobile device, but for true communication accuracy the best bet it to choose from a physical Pantone Book.

Here are some suggestions if you don’t own a Pantone Book:

• Contact a local design studio and ask if you can visit to choose a colour.
• Visit your nearest print shop (including ours) and ask if you can have a look through their book to choose a colour.
• Ask any designer or artist in your social network if they may have access to a Book.