Say hello
Where to find us, and how to start an Order
Our shop is located on McDermot Ave in the heart of Winnipeg's Exchange District.
Address and hours
401, 290 McDermot Ave, 4th floor
Winnipeg, MB R3B 0T2
Get directions
Monday, 8am to 4pm
Tuesday to Friday, 8am to 5:30pm
Open by appointment only for custom apparel.
Phone
(204) 292-6126
We process all Orders by email. Talk to a Printing Pro to get started.
Every Order starts the same way
Tell us what you're after and a Printing Pro gets back to you. 25 pieces or 2500, same form, same people.
Good to know
Read these before you get in touch
Do you offer Rush Services?
We can do it!
If you have a strict deadline, please notify your Account Executive as early as possible during the order process. Talk to a Printing Pro, let’s get started!
Rush Orders are subject to availability. Availability of Rush Services are on a first come, first serve basis and availability can not be guaranteed.
Orders needing a quicker turnaround time than what our standard turnaround offers can take advantage of Rush Services. This service schedules your order ahead of booked orders and guarantees the date, so it is only fair that a fee applies for this priority.
Rush Service charges cover expedited processing, extra production & booking logistics, express shipping, and adjustments to our print schedule to accommodate the deadline.
– Standard Turnaround Time:
10-12 Business Days.
No additional charge.
– Rush Services:
5 – 10 Business Days, when available.
+$50 flat rate. Subject to blank garment availability.
3 -4 Business Days, when available.
+$85 flat rate. Subject to blank garment availability.
– Hot Rush:
Next Day, when available.
+$195 flat rate. Subject to blank garment availability.
The availability of your blank garment is one of the biggest hurdles of a Rush Order. Our suppliers can get blanks to us as fast as the next business day, so your Account Executive will confirm what’s possible for your deadline before anything is booked.
Note: Rush Orders do not have guaranteed quantities! The tight deadline does not allow for additional pieces to be ordered and printed in case of print or garment defects. We highly recommend ordering extras of each size to avoid the possibility of the aforementioned issues on your Rush Order if a specific quantity is required.
Where is the shop? Is parking available?
We are tucked into Winnipeg’s historical Exchange District.
Use the map and info below to find our shop, score free parking in a Loading Zone, and get assistance loading your Order. We’re here to help and make it easy!
Floodway Print Company
290 McDermot Avenue, 4th Floor
Unit #401
Winnipeg, MB.
R3B 0T2
Free short-term Loading Zones for pickups are marked on the map below. The best loading zone is directly out front of 290 McDermot Avenue. There are additional Free Loading Zones on the east and west side of the block. Paid Parking is marked in red.
Our team is ready and available to help bring Orders to your vehicle. Please come inside to request this assistance.
Unfortunately our studio is not wheelchair accessible. The lobby has ~6 stairs leading to the elevator. We are happy to assist in any way possible.
We are committed to complying with the Accessibility Standard for Customer Service under The Accessibility for Manitobans Act. Our policies, practices and measures reflect the principles of dignity, independence, integration and equal opportunity for people with disabilities.
If a barrier to accessing our goods or services cannot be removed, we seek to provide alternate ways to access the goods or services. For our full Accessibility Standards, click here.
Please let us know if we can help.
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Please note, we are typically unable to accommodate walk-in visitors.
A couple details are required before any in-person consultation. The absolute best and fastest way to get your order started is to contact us by email.
What is the turnaround time? How long does it take?
We’ll get it done! For most orders with no add-on services, the standard turnaround time is 10-12 business days.
This countdown starts when your order is fully approved and payment processed, so remember to budget time to bring your details together. As a small business we must prioritize submissions that include their design files, garment choices, and quantities! So get in touch with a Printing Pro or submit your order through our Instant Order platform.
– Standard Turnaround Time:
10-12 Business Days.
No additional charge.
– Rush Services:
5 – 10 Business Days, when available.
+$50 flat rate. Subject to blank garment availability.
3 -4 Business Days, when available.
+$85 flat rate. Subject to blank garment availability.
– Hot Rush:
Next Day, when available.
+$195 flat rate. Subject to blank garment availability.
A ‘business day’ is considered every working day of the week, and does not include weekends or Civic/Stat Holidays. The cutoff time for a business day is 3PM Central. Please remember that we answer all messages in queue, so details arriving too close to cutoff may not get reached by the cutoff time.
Some services and printing methods (like custom care labels, woven label sewing, specialty inks, special print locations, etc.) add to the standard turnaround time and may not be available for Rush Services.
Turnaround time does not include the pickup date or shipping time. For example, if you need to pick up (or have your order shipped) on a Friday, your deadline should be set to Thursday.
Can I stop by to chat about my order? Can I book an Order in person?
We are open by appointment only for custom order consultations. It starts by shooting an email through our contact form – Talk to a Printing Pro!
Can I get a quote? How does pricing work?
Your total price per piece is based on the print cost, plus the Base Price of the garment. No setup charges, ever. At Floodway, we produce top quality printing on the comfiest garments without breaking the bank.
Custom Screenprinting Pricing based on the total number of colours in your design, and the total quantity per design to be printed. Each print location is priced individually.
Floodway’s pricing is totally transparent! With our Instant Order platform you can select a garment, upload your design, and get instant pricing – no need to wait for a quote. Plus, your Order goes straight into production!
Easily check or compare prices before starting your Order. Our website shows all print costs and a wide variety of blank garment options with their Base Price.
Not every item is on the Instant Order platform, yet. In the meantime you can browse Base Prices for a wider selection garments in the Products and Pricing section of our website. Each product page has a handy chart of Print Costs for various quantities to help determine your final price per piece.
The minimum is 25+ pieces per design or garment style, and the first price break is at 50+ pieces.
Need help figuring out your pricing before getting an Order started? Talk to a Printing Pro and we can help break down the details!
Can you help get my design files ready for print?
Need a little help getting your idea onto a t-shirt? Our highest priority is doing justice to your design or logo and make sure it looks the way you want once it’s printed. Every order includes some time to help get your files ready for print.
As a free service, our team does its very best to fix pixelated artwork, to adjust and make suggestions for placements and centering, and to spot any opportunities to help optimize your design to the garment and print process. We want every print to looks the best, but adjustments exceeding 30 minutes are billed at our in-house design rate. We will always give you an estimate before doing this work, if it’s required.
Copyright Notes:
Any design preparation done is the property of Floodway Print Company. For example, if you supply a design for your order which is not ready for print, you do not own the print-ready design file. That colour-separated file is the property of Floodway Print Company, although the design itself, is still your property. These files can be purchased